Transport & Logistics

Volatile economic climates and fast rates of technological developments (e.g. alternative fuels, autonomous and e-mobility, fleet management and cloud-based data analytics, etc.) impact both end-consumer and businesses’ needs and expectations. We understand tackling these challenges requires flexibility and an approach tailored to our clients’ specific context. With years of sector experience in market descriptions, tracking customer experience/ satisfaction and anticipating competitive advantages, together with our clients we take care to build the most suitable research programme. For this, we ensure our researchers remain up-to-date on relevant trends and developments that allow them to swiftly navigate the complex contexts of transport and logistics.

We ensure our research teams remain up-to-date on relevant trends and developments that allow them to swiftly navigate the fast-paced transport and logistics contexts. As such, our teams are eager to guide our clients along every step of the way, tackling b2b and b2c challenges methodically, accurately and quickly. Where needed, we work with sector partners from our international network to assist with implementing strategic solutions to our insights.

In a fast-moving sector, transport and logistics stakeholders are busy professionals that can be hard to reach. We offer a deep understanding of the various target groups and know how to identify, recruit and ask them the most relevant questions in function of the focus of a project (e.g. e-commerce, postal/ parcel services, freight/ cargo operators, fleet management, leasing, warehousing etc.). This combined with our in-house call center and access to vast online panels and business databases means we can facilitate just about any client request efficiently.